Privacy Policy.

1Introduction

Gilkes Media Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit gilkesmedia.co.uk, contact us, or use any of our services.

By using our website or services, you agree to the practices described in this policy. If you do not agree with the terms outlined here, please do not use our site or services.

2Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you interact with our website.

Information you provide

• Name, email address, and phone number submitted via our contact or enquiry forms
• Business name and details shared during consultations
• Any information you send us via email, phone, or other direct communication

Information collected automatically

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring website
• Cookies and similar tracking technologies (see Section 4)

3How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you've requested
• To send you information about our services, where you've consented to this
• To improve our website, marketing, and overall service quality
• To run and measure the performance of paid advertising campaigns
• To comply with legal obligations

4Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and support our marketing efforts — including retargeting campaigns run through platforms such as Google Ads and Meta.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of parts of our website.

5Third-Party Services

We use a number of trusted third-party tools and platforms to operate our business and deliver our services, including but not limited to:

• Google Analytics and Google Ads for website analytics and advertising
• Meta (Facebook & Instagram) advertising and pixel tracking
• Formspree for processing contact form submissions
• Our hosting and email providers

These third parties have their own privacy policies governing the use of your information, and we encourage you to review them.

6Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry and client data is typically retained for the duration of our working relationship, plus a reasonable period afterwards for record-keeping and legal compliance purposes.

7Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict how we process your data
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 11.

8Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so we can remove it.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

11Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch: